Sr. Human Services Coordinator
Come work at a place where you have a direct impact on the quality of life for Kent residents, business owners and visitors alike!
The City of Kent is looking for its next Sr. Human Services Coordinator. The person selected for this position will administer the City’s Human Services CDBG Program and work closely with nonprofit agencies and community leaders. Exceptional analytical and research abilities are crucial for success. In addition to that, the ability to partner, collaborate, and build sound relationships, both inside and outside of the organization, are essential in this role.
**This full-time position is a non-represented, overtime exempt position. A cover letter and resume are required with your online application in order for your application to be considered complete. Uploading your resume to auto-fill portions of the application does not automatically attach it to your application. Incomplete applications will not be considered for this position. Please note that you cannot attach documents to your application after it has been submitted. If you have any questions or concerns regarding your online application, please call our office at (253) 856-5270 and we will do our best to assist you.**
The selection process for this position will consist of the following:
-Those most qualified will be invited to a panel interview
-Reference and background checks
-Desired start date of April 1
This job posting is open until filled with a first review date on or before March 14.
$7,075.00- 8,633.00 monthly; depending on experience
Under the direction of the Human Services Manager, perform a variety of professional duties and responsibilities involved in administering, coordinating, implementing and ensuring performance compliance of the Federal Community Development Block Grant (CDBG) program.
Work is characterized by experienced, professional duties in the area of Human Services. Incumbent serves as lead planner on regional and sub-regional planning projects and is regularly required to represent the City of Kent while working with elected officials and staff from the federal government, the Department of Housing and Urban Development (HUD), the Department of Social and Health Services-Office of Refugee and Immigrant Assistance, municipalities, King County, United Way, the Kent School District, local human service providers and the general public. Incumbent serves as lead planner on CDBG Program, and also as lead on a variety Human Services specialty projects as assigned. Incumbent is frequently required to perform work in confidence and under pressure for deadlines. Incumbent is frequently involved in politically sensitive issues requiring a considerable amount of tact and diplomacy, and may be required to take a lead role in developing strategies to address these controversies.
Work is performed independently under limited supervision. Supervisor sets the overall objectives and resources available. Incumbent and supervisor work together to develop the deadlines, projects, and work to be completed. Incumbent is responsible for the work, plans and carries out the assignment, resolves most conflicts that arise, coordinates work with others, and interprets policies on own initiative in terms of established objectives. Incumbent keeps supervisor informed of progress, potentially controversial matters, or far-reaching implications. Work is reviewed in terms of feasibility, compatibility with other work, or effectiveness of results.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Administer the City’s Human Services CDBG Program which includes policy and program development, grant application analysis, contract development and monitoring, and management of the CDBG planning and funding cycle, including the preparation of the 5-Year Consolidated Plan, Annual Action Plan, and Consolidated Annual Performance Report.
Provide technical assistance to agencies, grant analysis, and technical report writing for Human Services Commission. Coordinate, review and analyze CDBG and general fund grant applications. Requires professional level analytical skills and the ability to research complex issues.
Interpret and apply federal, state and local regulations to make sound programmatic decisions. Analyze projects and complete required reports to ensure program compliance with grant requirements including, but not limited to, environmental review and Davis-Bacon Act. Includes determining eligibility, benefit, feasibility, federal threshold requirements, and consistency with City of Kent Human Services Strategic Plan priorities, Comprehensive Plan, and PROS plan for CDBG recipients.
Develop, negotiate prepare and administer contract agreements for public services and capital projects as needed.
Coordinate with King County Consortium staff to collaborate on joint report submittals, Fair Housing, etc.
Assist with the facilitation of the regional, bi-annual application/allocation process in partnership with the sixteen city Human Services Funder Collaborative.
Provide contract administration related to the City’s General Fund and CDBG Public Services Application Process, which includes development of contracts, contract monitoring, monthly billings and service reports, monitoring for compliance with State requirements, cohort meetings, technical assistance and consultation.
Oversee HUD's IDIS project management system.
Coordinate and monitor sub-grantee program compliance, including contracting, site visits, file documentation, performance monitoring, analysis of grant related spending and timesheet review. Provide training and technical assistance to sub-grantees related to Community Development Block Grant program regulations.
Oversee the Community Participation and Public Hearing Process and present the Plan to the Human Services Commission and the City Council for approval to submit to HUD.
Serve as lead planner under the direction of the Human Services Manager for regional and sub-regional committees related to housing and human service issues, equity and social justice, issues impacting new residents (especially immigrants and refugees) funding and policy development. Serve as liaison and coordinator with HUD, the federal government, other municipalities, King County, United Way, DSHS and other groups on issues related to human services and equity and social justice. Analyze emergent human service issues impacting Kent both locally and regionally.
Staff and facilitate the Kent Cultural Diversity Initiative Group. Work includes finding speakers, creating agendas, recruiting organizations and stakeholders, securing funding to support meetings and sponsored activities/workshops, responding to inquiries, and other work as needed.
Prepare and deliver effective analysis through oral, written and visual reports on complex and sometimes controversial projects and issues before the Human Services Commission, Parks and Human Services Committee, City Council and other boards, commissions and committees. Requires extensive research and knowledge of projects and issues.
Serve as lead planner on short and long-range workforce development and poverty reduction related projects which includes research, fund development, analysis and development of projects, technical writing and preparation of reports. Coordinate activities with Ethnic Community-Based Organizations, business, Economic Development, local colleges, State and federal government, and other jurisdictions.
Represent the City of Kent on various citizen advisory committees and Boards; including organizing, facilitating and providing staff support.
Actively support the vision, mission, values and strategic goals of the department and the City.
PERIPHERAL DUTIES AND RESPONSIBILITIES:
May act as the Human Services Manager as assigned.
Perform related duties as assigned.
SUCCESSFUL INCUMBENTS FOR THIS POSITION WILL:
HAVE THE KNOWLEDGE OF:
Municipal planning principles and practices related to housing and human services programs
Davis Bacon Labor Standards and rules for paying prevailing wages
Section 3 rules to ensure that preference for employment, training and contracting opportunities generated from the expenditure of certain HUD funds, is given to local low/very low-income persons
Office of Management and Budget (OMB) requirements for CDBG and Home-assisted contracts
Best practices for providing culturally responsive services and programs
Best practices for multicultural collaboration and partnership
Principles and practices of social services
Principles, methods & techniques of community and organizational development, program planning and design, grant writing, budget development, and program evaluation
Principles and practices of research methodology as applied to the collection and analysis of planning, housing and human services data
Current issues, trends and development in the field of local and regional housing and human services issues
Applicable federal, state, and local service funding sources and applicable laws and regulations
Measurement of program outcomes
Software evaluation and implementation as it applies to area of responsibility
Working collaboratively with housing and human services staff from regional jurisdiction
Available community resources
Relationships among governments, public and private community organizations and groups, and private enterprise in the county
BE SKILLED IN:
Grant and contract preparation, negotiation, monitoring and administration
Evaluating programs in relation to human services needs
Developing and administering human service programs and budgets; ability to understand and administer complex fiscal requirements in connection with funding applications and contract development
Research, analyze and evaluate data and information and make recommendations
Effectively writing complex documents including grants, proposals, budgets and reports
Conferring with developers, business owners, construction companies, architects, engineers, realtors and individuals involved in construction
Working with under-served and under-represented residents and communities, including but not limited to communities of color, immigrant and refugee communities, homelessness and low-income communities and citizens from diverse backgrounds
Building coalitions among groups with differing needs and objectives
In building relations with the community, advisory committees, local, State and federal agencies, other planning bodies and professional organizations
Establish and maintain cooperative and effective working relationships with a wide range of individuals and groups
Understanding human relationships and economic problems of citizens; ability to work effectively with people in crisis
Interpreting and making decisions in accordance with ordinances, governmental regulations and policies
General research methods necessary to gather, analyze, evaluate and synthesize data, and assist in the formulation of comprehensive plans
Thinking conceptually, observing and evaluating trends, analyzing data, and drawing logical conclusions
Facilitate meetings and make group presentations
Communicate effectively with co-workers, public and private management officials, community groups, and the general public
Making effective oral presentations at public hearings and meetings
Influence others on regional issues
Develop effective strategies to leverage limited resources
Plan and organize training
Proactively anticipate and respond to community needs by adopting an effective course of action
Working confidentially with discretion
Technical aspects of field of specialty
Telephone techniques and etiquette
Record keeping methods
HAVE THE ABILITY TO:
Engage with multicultural community members and organizations
Observe and evaluate trends and proactively develop effective strategies
Collect, analyze and interpret demographic, statistical and socioeconomic data and draw logical conclusions
Interpret administrative guidelines
Comprehend, interpret, and apply federal regulations, policies, rules, codes, statutes and ordinances relevant to CDBG and General Fund activities
Design/develop culturally responsive programs, projects and strategies that effectively respond to the needs of residents
Review and comprehend construction bid documents
Review and comprehend real estate documents and oversee home buying and rehabilitation process
Prepare reports on housing and human services issues
Negotiate and monitor contracts and review contract performance (approximately 35 total contracts annually)
Establish and maintain effective and courteous working relationships with City officials and employees, the Human Services Commission, committees, other jurisdictions, agencies and the general public
Respond to emergency and problem situations in an effective manner
Deal constructively with conflict and develop effective resolutions
Handle confidential matters with discretion
Prepare for and present effective public presentations
Read, interpret and apply policies, procedures, codes, rules and regulations
Work effectively with multiple priorities and time constraints
Plan and organize work
Physically perform the requirements of the position
SKILLS FOR THE POSITION MAY BE GAINED THROUGH EDUCATION, CERTIFICATION, RELEVANT JOB EXPERIENCE or a COMBINATION, SUCH AS:
Education: Bachelor’s degree in social sciences, planning, public administration or other related field; and
Experience: Three (3) years of increasingly responsible experience in Human Services Planning.
LICENSES AND OTHER INFORMATION:
Possession of a valid Washington State Driver’s License
MACHINES, TOOLS AND EQUIPMENT USED:
Typical business office machinery and equipment used include, but are not limited to, personal computer, telephone, fax and copy machine, calculator, and projector.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use arms, hands and fingers to reach, handle, feel or operate object, materials, tools, equipment or controls; talk and hear. The employee is frequently required to sit. The employee is occasionally required to stand, walk, and stoop, kneel, crouch and crawl. The employee is occasionally required to lift in excess of 10 pounds. Specific vision abilities required by this job include close, distance, color and peripheral vision, depth perception, and the ability to adjust focus.
Work is performed in an office environment with some work performed in the field. Incumbent may be exposed to individuals who are irate, distraught or hostile. May be required to drive a City vehicle to a variety of facilities and parks to plan and develop projects, budget, or grant presentations. The noise level in the work environment is usually moderate in the office and loud in the field.
The City of Kent is an Equal Opportunity Employer.