Job Description

Come work at a place where you have a direct impact on the quality of life for Kent residents, business owners and visitors alike!

The City of Kent is currently accepting applications for a Parks Outreach Coordinator in our Parks, Recreation and Community Services Senior Activity Center. This position is funded by the Veterans, Seniors and Human Services Levy through December 31, 2023.   

The ideal candidate will have a bachelor’s degree in social work or related field (including recreation); at least three (3) years of work experience in the human services field; and will possess the ability to communicate with and identify and connect to isolated seniors across a diverse community.  You must be creative, resourceful and knowledgeable about programs and services best suited to meet the personal, social, behavioral, and emotional needs of senior clients.   Ideal candidates will be able to effectively create, plan and administer engaging and meaningful senior programs.  If you are organized, able to work independently but also work well as a member of a strong team, and have a passion for this work, please apply.   

**This full-time position is a non-represented, overtime exempt position.  A cover letter and resume are required with your online application in order for your application to be considered complete.  Uploading your resume to auto-fill portions of the application does not automatically attach it to your application.  Incomplete applications will not be considered for this position.  Please note that you cannot attach documents to your application after it has been submitted.  If you have any questions or concerns regarding your online application, please call our office at (253) 856-5270 and we will do our best to assist you.** 

This position is open until filled with a first review date of June 17. Interviews are tentatively scheduled for July 6.

SALARY:

$6,115.00- 7,437.00 per month, depending on experience

GENERAL PURPOSE:

Under the direction of Kent Senior Activity Center Manager, perform professional, analytical, and technical duties to plan, develop, coordinate, supervise and implement comprehensive programs for the City of Kent and Kent Place Hub Outreach Program. This position performs professional and administrative work in the development and oversight of the Kent Place Hub Outreach Program. A successful candidate will have organizational and leadership skills to develop, implement, and coordinate programs and activities to provide information, assistance, and services for seniors that promote activities that will help to meet their personal, social, behavioral, and emotional needs.

The lead responsibilities include, but are not limited to, work prioritization, process improvements, and/or being the subject matter expert if there are questions or clarification needed regarding the Outreach Program. Identifies and visits elderly persons in the community who are isolated, poor or may otherwise benefit from available community services or senior citizen activities.
 

Work is characterized by professional level analytical and technical duties in the development and coordination of a wide variety of complex recreational, entrepreneurial, cultural, artistic, leisure, aquatic and athletic programs. The scope and complexity of programs are increased by the lack of predictability and consistency due to weather and personnel. While actual duties of each Coordinator in this classification will vary from time to time, all Coordinators may be assigned to perform work in any or all areas. Incumbent may also serve as lead on a variety of Parks projects as assigned and supervise temporary and part-time staff as necessary.

Work is performed under limited supervision. Manager sets the overall objectives and resources available. Incumbent and supervisor work together to develop the deadlines, projects, and work to be completed. Incumbent is responsible for the work, plans and carries out the assignment, resolves most conflicts that arise, coordinates work with others, and interprets policies on own initiative in terms of established objectives. Incumbent keeps supervisor informed of progress, potentially controversial matters, or far-reaching implications. Work is reviewed in terms of feasibility, compatibility with other work, or effectiveness of results.

Work is guided by the Comprehensive Recreation Plan and the Veterans, Seniors and Human Services Levy mission and goals

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Develop, organize, implement, and deliver community recreation programs involving education, athletics, aquatics, arts, and special events; supervise, monitor and evaluate programs, classes, leagues, camps, instructors, officials, lifeguards, field/gym supervisors, and volunteers as defined in the Comprehensive Recreation Program Plan. This particular position has an emphasis on Senior outreach services and related programs.

Oversees and coordinates various operations, services and activities of an assigned recreation program. May include citywide cultural arts, sports, athletics, outdoor and waterfront recreation services, senior services, youth development, or special events. Includes program development, implementation, sponsorship acquisition, program evaluation, problem solving, marketing and public relations. Emphasis on Senior services and related programs.

Maintain close contact and follow-up with seniors identified for this service. May require home visits, telephone calls, and other means of communication including with family members or service providers to ensure that services are meeting established goals. 

Maintains an up-to-date knowledge of community resources, facilities and programs designed to senior individuals

May explore new areas for senior citizen programming and assist in strengthening existing programs as directed

Promote services to the City of Kent community including cultural communities and respond to service needs of seniors from various groups.

Facilitate outreach partnerships throughout the community.

Provides case management, crisis management, and consultation services at the center and when necessary, make home visits to home-bound seniors.

Documents and maintains all client files, case notes, monthly reports, and assists clients in an accurate and timely manner; interviews, coordinates, and refers participants to appropriate resources that have been identified.

Advocates for individual seniors at the system level to remove institutional barriers and minimize inequities.

Performs outreach activities within the center and within the HUB boundaries.

Plan and implement comprehensive programs and services to enhance the lives by working with local and regional cultural groups.

May manage, organize, schedule, and maintain use and financial records for indoor and outdoor recreational rental facilities. Establish fees based on regional analysis, internal department mission, goals, and fee structure parameters, and cost recovery guidelines.  

May manage the use of assigned facilities by participants and rental groups; open and close facilities according to established procedures; create and enforce rules and regulations to assure safety and welfare of users. 

Provide technical review and guidance to community and regional event organizers using city facilities. Convene and lead citywide event planning group when necessary.  

Research, analyze and determine community recreational needs based on statistical data, needs assessments, and participant evaluations. 

Develop and conduct surveys of participants, parents, community stake holders, and general public regarding recreation programming and facility use; compile data and recommend new programs or revisions to existing programs based on survey results. Analyze results for compatibility with the current Recreation Plan.

Research and analyze national program data to identify trends in health, fitness, and cultural programming and events.  

Understand and apply established city race and equity goals and guidelines

Promote programs, leagues, camps, classes, events and use of facilities through news releases, advertisements, flyers, brochures, social media and other creative outlets according to goals and guidelines established in the department marketing plan. Work collaboratively with marketing coordinator to establish programmatic marketing goals.    

Maintain working relationships and clear and concise communication with other City personnel, departments, county programs, and outside organizations to coordinate scheduling, facility use and related program arrangements.

Purchase or obtain equipment and supplies for programs and classes as needed.

Recruit, select, train, schedule, mentor, manage, and evaluate temporary, part-time employees, coaches and volunteers, and other assigned personnel, recommend salary increases; assign work as necessary.   

Create, negotiate, and oversee personnel and service contracts related to programs, facility use, sponsorships, and special events. Evaluate risk and identify insurance requirements.  

Prepare and administer program budgets consistent with established budget goals and within cost recovery plan requirements. 

Monitor and analyze expenditures, payroll, and all revenues including fees, charges, grants, sponsorships and donations in accordance with established procedures.

Review, analyze, and make determinations regarding scholarship support for low-income participants.

Provide information and assistance to staff, City personnel and the general public regarding programs and classes; resolve grievances and complaints as needed. 

Coordinate and conduct or attend a variety of staff and community meetings; provide oral presentations concerning programs and classes.

Prepare and maintain various records, reports, work sheets, daily and weekly, seasonal schedules related to program implementation and operations including registration forms, expense and revenue records, facility requests, quarterly reports and program summaries.  

May receive, account for, and issue receipts for money paid to the city, update records related to payments, and prepare money for deposit.  

Collaboratively coordinate recreational programs with neighboring cities, other regional Senior Hubs, local service clubs, and local and national organizations.

Actively support the vision, mission, values and goals of the department and the City.

PERIPHERAL DUTIES AND RESPONSIBILITIES:

Perform related duties as assigned.

SUCCESSFUL INCUMBENTS FOR THIS POSITION WILL HAVE THE:

KNOWLEDGE OF:

  • Principles and practices of program development, budget planning, cost analysis and administration.

  • Oral and written communications skills.

  • Interpersonal skills using tact, patience and courtesy.

  • Correct usage of English grammar, spelling, punctuation and vocabulary as it pertains to the job.

  • Budget preparation and administration.

  • City and department organization, operations, policies and objectives.

  • Principles and practices of administration, supervision and training.

  • Basic research methods.

  • Rules and regulations specific to sports, health and fitness activities.

  • Specific populations (senior programs, adaptive rec, youth and teens, etc.)

BE SKILLED IN:

  • Working with volunteers, coaches and other participants in Parks programs

  • Monitoring and administering all aspects of expenditure, payroll and revenue budgets. 

  • Developing, organizing and implementing programs

  • Analysis of program trends and community needs

  • Using proper telephone etiquette and techniques to assist a diverse assortment of inquiries and persons

  • Using effective interpersonal skills in a tactful, patient, and courteous manner

  • Communicating effectively both orally and in writing with diverse audiences

HAVE THE ABILITY TO:

  • Develop, coordinate and implement cultural and recreational programs.

  • Recruit, select, schedule, supervise and evaluate personnel.

  • Effectively plan and organize training

  • Prepare and administer program and other assigned budgets.

  • Develop strategies to effectively leverage limited resources

  • Collect, analyze, and interpret community interest data

  • Research and apply national trends in recreation programs and services

  • Establish and maintain cooperative and effective working relationships

  • Maintain records and prepare reports.

  • Add, subtract, multiply, and divide in all unit of measures, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent, and to draw and interpret graphs.  

  • Respond to after-hours program and facility use emergencies and conflicts.  

  • Pro-actively diffuse potentially dangerous or violent interactions. 

  • Analyze situations accurately. Solve practical problems and deal with variables in situations where only limited standardization exists.  

  • Plan and organize work and the work of assigned personnel.

  • Read, analyze, interpret, apply and explain City codes, rules, regulations, policies and procedures, professional journals, financial reports, contracts and legal documents, and governmental regulations.

  • Work effectively with ethnic minority communities and citizens from diverse backgrounds.  

  • Effectively present information and respond to questions from City leadership, participants, customers, general public, school district personnel, and public groups. 

  • Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

  • Understand and apply established city race and equity goals and guidelines

SKILLS FOR THE POSITION MAY BE GAINED THROUGH EDUCATION, CERTIFICATION, RELEVANT JOB EXPERIENCE or a COMBINATION, SUCH AS:

Education:

Bachelor's degree in social work or related field (including Recreation) is required.

Experience:

Three (3) years of experience in a human service field.Knowledge and experience in state and federal information privacy laws including, but not limited to, Health Insurance Portability and Accountability Act (HIPAA) is required

LICENSES AND OTHER INFORMATION:

  • Possess and retain a valid state driver's license without impending loss at the time of appointment

  • First Aid and CPR certification or ability to obtain within six months of employment

  • Must successfully pass a position relevant background inquiry

MACHINES, TOOLS AND EQUIPMENT USED:

Typical business office machinery and equipment including but not limited to personal computer including spreadsheet and word processing software, printers, telephone, fax and copy machine, calculator, and projector.

Incumbent may also be required to operate DVD player, video camera, 35 mm camera, digital camera and audio slide machine.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear.  The employee is frequently required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close, distance, color, and peripheral vision; depth perception; and the ability to adjust focus.

WORKING CONDITIONS:

Work is performed in an office environment; subject to driving to a variety of sites to manage, inspect, observe and attend programs and activities. When performing work in the office, the employee is subject to frequent interruptions by walk-in citizens, participants, employees, telephone calls, and inter-office activities. Incumbent may be exposed to individuals who are irate or hostile. The noise level in the work environment is usually moderate in the office to loud at sites.  May be required to work evenings, weekends, and holidays.     

The City of Kent is an Equal Opportunity Employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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